Privacy Policy

How Tattix collects, uses, and protects your information.

Last updated: August 3, 2026

1. Information We Collect

Account information: When you create a Tattix account, we collect your name, email address, and password (stored as a secure hash).

Artist profile data: Artist name, studio name, bio, location, social media links, logo, cover images, working hours, deposit and payment settings, and booking preferences you configure.

Booking & appointment data: Client names, email addresses, phone numbers, tattoo descriptions, placement, reference images, appointment dates/times, and notes you or your clients provide.

Payment data: Tattix uses Stripe to process payments. We do not store full card numbers — Stripe tokenizes and securely handles all payment information. We retain transaction records (amounts, dates, status) for your accounting and reporting.

Usage data: Device identifiers, IP address, browser type, and interaction logs used to maintain security and improve the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your account, artist profile, and booking page.
  • Process appointment bookings, deposits, and session payments.
  • Send automated email notifications (reminders, confirmations, follow-ups, payment links) to you and your clients.
  • Facilitate communication between artists and clients via the inbox and reply features.
  • Maintain security, prevent fraud, and comply with legal obligations.
  • Analyze usage trends to improve features and performance.

3. Sharing & Disclosure

We do not sell your personal information. We share data only in these circumstances:

  • Stripe: Payment processing and payouts are handled by Stripe under their own privacy policy.
  • Google: If you use Google Sign-In, Google authenticates your identity per their privacy policy.
  • Clients: Information you publish to your public booking page (artist name, studio, bio, flash designs) is visible to anyone who visits your page.
  • Legal compliance: If required by law, court order, or to protect rights and safety.

4. Data Security

We use industry-standard measures to protect your data, including encrypted transmission (TLS), hashed passwords, and restricted access controls. Payment information is never stored on our servers — Stripe handles all card data securely. While we strive to protect your information, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your account data for as long as your account is active. Booking records, transactions, and client information are retained to support your business operations. You may request deletion of your account and associated data at any time from your account settings, though we may retain certain records to comply with legal or accounting obligations.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, and similar laws), you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Opt out of marketing communications.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, contact us at hello@tattix.app.

7. Cookies & Local Storage

Tattix uses local storage and cookies to maintain your session, remember preferences, and analyze usage. We do not use cookies for third-party advertising. You can control cookies through your browser settings, though disabling them may affect functionality.

8. Children's Privacy

Tattix is intended for tattoo artists and their clients. We do not knowingly collect personal information from children under 16. If you believe a minor has provided us data, contact us and we will delete it.

9. International Data Transfers

Your data may be processed in countries other than your own. By using Tattix, you consent to the transfer of your data to these countries, provided adequate safeguards are in place in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "last updated" date below reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or your data, reach us at:

  • Email: hello@tattix.app
  • Instagram: @tattixapp